By registering to any of Lauren Taylor Creates’ online classes, you agree to the following :

You can request a refund before the class begins. Once the class begins, all sales are final.

Your registration gives you personal and individual access only. You will not share your classroom login with anyone, out of respect for your teacher, fellow participants and your own integrity.

You will not display publicly or online, or share in any manner to other parties any part of the class, including the videos. All contents of the classes are protected by copyright law.

You have high-speed internet access as well as an up-to-date device and web browser to view class content, load pages containing multiple images and videos, with enough bandwidth to be adapted to viewing high resolution video streaming without any annoying interruptions or breaks in internet connections.

You are committed to being respectful of fellow participants and of your teacher at all times, and to respect the present terms. Should you fail to do so, we reserve the right to temporarily suspend or permanently delete your member account, including access to all our online classes, paid or unpaid, without notice or refund and at our sole discretion.

We are not, under any circumstances, responsible for any incident, injury, loss or damage that may occur to you as you take the class. We advise you to get acquainted with any safety measures that the use of your supplies, tools and materials may require.


REFUND POLICY

You can request a refund before the class begins. There will be no refunds after the class begins.  Therefore, make sure you agree to these terms and our privacy policy before signing up and read the Frequently Asked Questions page for more information about the way our online classes work. We have done our best to provide all the necessary information for you to make an informed decision. Contact us for any other pre-sale questions at [email protected]. No refunds will be made.


In case you are having any difficulty accessing the class, contact us by email at [email protected]. Please understand that an issue on our side would affect all users. If this is the case, we will do our best to resolve it as soon as possible and will keep you informed. If everything is running smoothly on our side, we may be able to offer helpful suggestions but we cannot take responsibility for your individual technical issues (which may be due to your internet connection, electronic device, web browser, cookie settings, interference of other applications, add-ons and plugins you may have installed etc.). We recommend watching the contents of the class on a desktop or laptop computer. No refunds will be made.

We are not responsible for any malfunction or interruptions of service on the part of the website hosting platform, login service provider, video hosting platform, social media or your internet provider. No refunds will be made.

If any unexpected life event prevents you from taking the class as you had planned, remember that you have lifetime access and that the class will still be available whenever you are ready. If you do not think that you will ever be able to take the class you have purchased, and if you haven’t started viewing the contents, contact us and we can discuss transferring your seat to a friend. No refunds will be made.


ONLINE CLASS DELIVERY POLICY

The online class is a paid service delivered online in a password-protected classroom website at laurentaylorcreates.thinkific.com

The service you purchase consists of your access to the class contents.

The class contents are composed of text, images, videos, audios and links, all of which are accessible directly from within the classroom site.

An email with the login instructions will be sent to you shortly after your registration if the class has instant access or when the class starts if the class doesn’t have instant access. 

This email will be sent to the email address you used upon registration. If needed, you can update your email address by clicking the Preferences link at the bottom of our emails or by writing to [email protected].

Our paid classes have "lifetime access". In this instance, the term "lifetime" means for as long as we are operating our business.

We are not responsible for any malfunction or interruptions of service on the part of the website hosting platform, login service provider, video hosting platform, social media or your internet provider.

We reserve the right to modify or update the contents of the class at anytime.

We reserve the right to change the classroom access login at anytime, in order to maintain the security of the website. In such cases you will be sent new login instructions by email within 48 hours.


TEACHER-STUDENT & PEER INTERACTION

These online classes are meant for enjoyment, fun and inspiration. They are not, under any circumstances, meant as professional or academic training. There are no grades, no schedule, no assignments and no certificates of completion.


We do our best to make the classes as detailed and informative as possible however you may still have some questions. You are able to ask questions in the chat function of the live class and we will answer as many relevant questions as possible during the live session. We will also respond to relevant questions in the comments in the learning portal during the course period. Any questions asked outside of the course period or irrelevant questions may not be addressed.

EMAILS: For administrative or technical questions (class access, invoices, etc.), please contact us by email only at [email protected]. Furthermore, you agree to remain polite, patient and respectful throughout all email interactions. Disrespectful behavior will not be tolerated and we reserve the right block any email address as well as temporarily suspend or permanently delete any member account, including access to all our online classes, paid or unpaid, without notice or refund, at our sole discretion.


PAYMENT PLAN POLICY

The total price will be clearly stated on the payment plans page and will be split into equal recurring payments.

The first payment is made when you register and recurring payment(s) will occur every month on the same date.

The first installment must be paid to get access to the classroom.

In case of default payment, your access to the concerned class will be suspended and will be restored when the installment is paid. There will be no refund of paid installments.


CHANGES TO TERMS OF SERVICE

We may, at our sole discretion, modify or update these Terms of Service for Online Classes as well as our Privacy Policy, General Terms of Service and FAQ page from time to time, and so we invite you to periodically review these pages. When we make changes to these terms, we will update the ‘last modified’ date at the bottom of this page. Your continued use of services following the posting of any changes to these terms means that you accept such changes.

Information in these conditions is governed by the laws of Northern Ireland. Any dispute arising from the use of information or services provided on laurentaylorcreates.com will be governed by the laws of Northern Ireland.

These Terms of Service were last updated on February 21st, 2021.